Sales pros, trained on your product and your rules.
Conversion is a people skill. Every ValueLoop agent is hired for selling ability, trained in telehealth, certified on a category and on your brand, and coached every day from AI review of their real calls.
- Category academies
- Brand certification
- Daily AI-based coaching
Six steps before an agent calls your partials.
1. Hire for sales
We recruit proven salespeople and test listening, objection handling and closing before product knowledge.
2. Telehealth foundations
How telehealth works: intake, provider review, prescriptions, pharmacies, cash-pay subscriptions and why patients drop off.
3. Category academy
Deep training on one category, such as GLP-1, TRT, HRT, longevity, hair loss or ED, its products, its objections and its rules.
4. Compliance certification
HIPAA, state calling hours, consent, do-not-call, and the hard line between selling and medical advice.
5. Brand certification
Your product names, approved claims, script, price tiers and voice. Agents are tested on your brand before they call for it.
6. Mock calls, then live
Role-play with QA leads on real objection patterns, then live calls with AI agent assist guiding every conversation.
Every call is reviewed. Every agent is coached.
Training doesn’t end at certification. AI reviews every call for selling skill and compliance: how the agent opened, whether they found the real objection, how they handled price, and whether every rule was followed.
Each morning, team leaders use those scores for short one-on-one coaching on the moments that matter most. Patterns from the best calls become new objection playbooks for the whole category team.
During the call itself, live AI agent assist prompts the agent with approved answers, the right price tier and compliance reminders. The agent stays human. The guidance stays perfect.
Training built for each telehealth category.
GLP-1 & weight loss
Semaglutide and tirzepatide programs, compounded or brand-name.
GLP-1 & weight loss call center →TRT & testosterone
Testosterone replacement and men’s hormone optimization.
TRT & testosterone call center →HRT & menopause
Menopause and perimenopause hormone programs.
HRT & menopause call center →Peptides & longevity
Peptide therapy, NAD+, sermorelin and wellness plans.
Peptides & longevity call center →Hair loss
Finasteride, minoxidil and combination plans.
Hair loss call center →ED & sexual health
Discreet ED and PE subscription programs.
ED & sexual health call center →Agent training questions.
Who are your agents?
Professional salespeople hired for sales ability first: listening, objection handling and closing. We teach them telehealth; we don’t try to teach selling to people who can’t sell.
Do agents work on more than one brand?
Agents are organized by category and dedicated to your brand on every call they make for you, using your name, script and pricing.
Can we approve the script?
Yes, and you must. Your medical and legal teams approve the script, claims and price tiers before the first call, and every change after that.
Can we listen to calls?
Yes. You can review call recordings during the retention period and join regular performance reviews with our team.
What happens when an agent breaks a rule?
AI review flags compliance issues on every call. The agent is coached the same day, and serious or repeated issues remove them from your account.
Meet the team that would call your partials.
Book a call and we will walk you through how we would train and certify agents on your brand.